Schedule an Appointment
How to Book Your Appointment
- Call us directly: (813) 358-4591 — our team answers Monday–Friday, 8 AM to 5 PM
- After-hours emergencies: Call the same number — we offer after-hours emergency service for AC failures during Tampa Bay’s summer heat
- Online: Use the scheduling tool below to request an appointment and we’ll confirm within one business day
What to Expect
- We confirm your appointment time and send a reminder the day before
- Your technician arrives in a marked Hot 2 Cold vehicle and calls when they’re 30 minutes out
- We diagnose the issue or perform your requested service — no surprise upsells
- We explain what we found and what it costs before doing any repair work
Services Available
- AC tune-up / preventive maintenance
- AC repair — all makes and models
- New system installation and replacement
- Duct inspection and sealing
- Indoor air quality assessment
- Thermostat installation and programming
No commissioned technicians. We diagnose honestly and recommend what your system actually needs — not what drives the biggest ticket.
What Happens During Your Appointment
Every Hot 2 Cold appointment follows the same process — no surprise fees, no pressure decisions.
1. We Confirm and Remind
After you book, we confirm your appointment window and send a reminder the day before. Your technician calls when they’re about 30 minutes out so you’re not waiting around all day.
2. Honest Diagnosis First
Before we quote anything, we diagnose. Our technicians check what’s actually wrong — they don’t arrive with a clipboard of upsells. Because our techs are salaried (no commission), they have no financial incentive to recommend more than your system needs.
3. Clear Pricing Before Work Starts
We tell you what we found and what it costs to fix it — before touching anything. You approve the repair or you don’t. No gray areas.
4. We Document and Explain
After service, we explain what we did and why. If something else needs attention in the future, we note it — we don’t use it as a reason to upsell you today.
Service Types and Typical Windows
| Service | Typical Duration | Notes |
|---|---|---|
| AC Tune-Up / Maintenance | 60–90 minutes | Full inspection, coil check, drain flush, system test |
| AC Repair (diagnosis + fix) | 60–120 minutes | Depends on issue; most common repairs (capacitor, contactor, drain) under 90 min |
| New System Installation | 4–8 hours | Full-day appointment; we haul away the old equipment |
| Duct Inspection | 60–90 minutes | Visual inspection + pressure test; includes report |
| Thermostat Installation | 30–60 minutes | Includes programming and walkthrough |
Emergency Appointments
AC failures don’t wait for business hours — especially in Tampa Bay. We offer emergency service outside our normal schedule. Call (813) 358-4591 any time. Emergency calls are dispatched based on availability; we’ll give you an honest estimate of response time when you call.
Maintenance Club members get priority dispatch — they go to the front of the queue during high-demand periods like July heat waves, when standard wait times can stretch to multiple days for non-members.
What to Have Ready Before Your Technician Arrives
- Access to the air handler — Usually in a closet, attic, or utility room. If it’s in the attic, make sure the hatch is accessible and not blocked.
- Clear space around the outdoor condenser — 2 feet of clearance on all sides helps the tech work efficiently.
- Your thermostat — Know where it is and be able to show the tech what you’re experiencing.
- Any error codes or unusual sounds — Take a short video or note down what you observed before the tech arrives. This speeds up diagnosis.
Service Area
Hot 2 Cold serves all of Hillsborough County, including:
- Riverview, Brandon, Apollo Beach, FishHawk Ranch, Valrico, Gibsonton
- Tampa (all areas), South Tampa, Temple Terrace
- Ruskin, Sun City Center, Boyette, Bloomingdale
- Pinellas County (Holiday, Clearwater) — served by our Pinellas team, (727) 279-0900
Florida HVAC Contractor License: CAC1816786