Air Conditioning Repair Service Areas
Reviews
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers express satisfaction with the team's performance, the technician's expertise, the quality of the service, and the efficiency of the installation process. They mention the competitive pricing, timely arrival, and cleanliness during installation. Positive remarks are also directed towards the technicians' professionalism, courtesy, and ability to resolve issues promptly. Additionally, customers appreciate the helpfulness and knowledge of the service representatives. The recurring themes include professionalism, expertise, quality of service, efficiency, and courtesy. However, there are a few negative reviews that mention issues with scheduling and missed appointments. Additionally, there are concerns about the length of time taken to complete the job and the cost of the repairs. Overall, the reviews suggest that customers are generally satisfied with the services provided by Hot 2 Cold. The positive sentiment outweighs the negative, with customers praising the team's professionalism, expertise, and quality of service.
Would recommend or use them again
Ron -
Gibsonton, FL 33534
Excellent team. Beat the competitions price and installation was fast with zero mess left behind. Would recommend them to anyone.
Great service
MARIA -
Riverview, FL 33579
Troy is an excellent, courteous and professional technician. He troubleshoot the problem right away, and had the AC unit running smoothly in no time. I am very please with the service provided.
Excellent service
David -
Holiday, FL 34690
Troy is thorough and competent. I trust him.b
Great service
Jeanna -
Brandon, FL 33510
Service man did a excellent job, thank you
Excellent service!!
Stacey -
Tampa, FL 33610
Troy was kind, super helpful and efficient! He fixed my issue quickly. Troy not only explained the issue, but also showed me. I am very thankful for his time.
No show
DEAN -
Valrico, FL 33594
They never showed up
Troy was great!
Mike -
Tampa, FL 33603
Great work! Thank you.
Excellent work
Joe -
Tampa, FL 33615
Excellent service
Pat -
St. Petersburg, FL 33715
Troy was great. Very knowledgeable and explained things in an understandable way. Definitely a great company representative!
Awesome service!
CAROL -
Riverview, FL 33579
Troy is totally awesome!!! Very knowledgeable and checked every nook and cranny. He will be my choice from now on to be my new AC guy. Finally someone I can trust.
Great job
Fred -
Riverview, FL 33569
Always a pleasure dealing with Cory and Lee. They installed my unit couple years ago and just fixed it.
Superb service and customer relations!
Patrick -
Tarpon Springs, FL 34688
As expected, Troy was highly professional and personable - uber competent!
Great service
Harry -
Tampa, FL 33625
Rodney was very knowledgeable and worked quickly to replace my blower motor. He also gave me some helpful tips about my AC unit. After replacing the blower motor, he stayed to make sure everything worked properly and efficiently.
Excellent service!
John -
Riverview, FL 33569
Very impressive. From the moment I contacted your company. Always swift replies, a fair estimate and professional service. I have referred you to my realtor.
Excellent service!
LarryPasetti -
Tampa, FL 33618
What a fantastic team!!! They arrived when they said they would. They completed the work in budget and on time. They were respectful of the property and a joy to be around. I highly recommend Hot 2 Cold .
Great service
Harry -
Tampa, FL 33625
Troy was very knowledgeable and pinpointed the problem very quickly. I am just waiting for an estimate on the price of the motor. Thank you for your prompt service.
Fast and easy service
John -
Kenneth City, FL 33709
Fast service and Troy was able to explain all of the issues clearly.
Excellent service
Mike -
Holiday, FL 34690
Great experience! Great employee! Very knowledgeable! Great service! We want to thank him for his service!
Great service.
Jerry -
Oldsmar, FL 34677
A/C working great. Troy did an excellent job.
Excellent Service
Mike -
Holiday, FL 34690
The most outstanding work done by anybody in this state of Florida! I am so pleased n satisfied with the final outcome of the professional work that was performed by the two technicians that came out to my home! The excellent work performed was outstanding! Thank You for what you have done for us and putting our minds at ease and exceeding our expectations! Thank You Again! Very Professional work done n interacting with the customer!
Excellent Service
GERALD -
Wimauma, FL 33598
Rodney is an exceptional technician! He diagnosed the issue, told me what needed to be done to fix the issue and the price beat the competition by hundreds of dollars ! And Rodney gave me a military discount! The job was completed the next day! Rodney arrived on time, explained to me again what he was gonna do and did a very clean job! I would definitely recommend Rodney and Hot 2 Cold for your heating and cooling service!
Excellence service
PHILLIP -
Apollo Beach, FL 33572
We received excellent service from Troy.
Great Service !
Jorge -
Ruskin, FL 33570
Personable and professional service
Patrick -
Tarpon Springs, FL 34688
Outstanding Service!
MICHAEL -
Riverview, FL 33578
Awesome company. I would highly recommended
Gary -
Madeira Beach, FL 33708
As always. Very prompt. Professional and honest.
Great customer service, and fast response!
Claudia -
Gibsonton, FL 33534
Really appreciated such fast communication within the company. An agent called as soon as I made the appointment for same-day to confirm the times, I called later to warn I would be arriving late and they were extremely pleasant with passing that information on, and I can’t say enough nice things about Troy. He was so much fun, explained the situations, and helped with tips on what to do should this continue to be a problem. Coming from someone who works for the Walt Disney Company, customer service is HUGE. Troy was very personable, funny, and just great all around. Wish it wasn’t $700+ for a possible “bandaid” but I know that’s not on him so he gets a 10/10! The associates who helped me over the phone, 10/10!
Superb Service, Great Price
Dan -
Apollo Beach, FL 33572
Jeanette did a great job getting us set up with the service call and keeping us informed every step of the way. Troy was extremely knowledgeable, professional and thorough while servicing the HVAC. He provided valuable information and tips for keeping it running smoothly. Fantastic customer service throughout - HIGHLY RECOMMEND!
Excellent Service at a Great Price!
DAN -
Apollo Beach, FL 33572
My HIGHEST recommendation! Jeanette (office manager) provided excellent customer service and scheduled us for same day service. Le and Louis (AC service technicians) were phenomenal…knowledgeable, professional, and genuinely took pride in their work. These three individuals were superb, and we will be using Hot2Cold for all of our AC service needs. Thank you!
Excellent
Jesus -
Zephyrhills, FL 33541
Very good, I think he did a great job.
Corey B.
Customer had to sell today because her system was not keeping up with what was being called for cooling. Upon investigation, Troy found that the sub cooling was a little low. After conferring with Rodney who just replaced the coil in February the determination was confirmed that it was a cool day when he charged the system and he went based off of the recommended poundage and was successful in obtaining a proper cooling temperature. Troy balance the system with around a half a pound to a pound of Freon and the split temperature reflected in appropriate split for a 4 ton straight goal. Did not charge the customer as this was a callback for a previous service.
Corey B.
Customer was complaining that the system was not keeping up in the upstairs more than the downstairs. Upon investigation, Troy found that it was controlled by a zone board. Troy also discovered that the upstairs thermostat was low on batteries and not admitting enough 24 V to the equipment, which wasn’t allowing the airflow to happen. We charge the system up with some more refrigerant and we replace the batteries And everything seems to be running smoothly.
Corey B.
Spoke with customer over the phone and was able to give him a quote for moving his condenser
Corey B.
Provided estimates
Corey B.
Customer called us out because her air-conditioning system was no longer cooling sufficiently. Investigation Troy found that there was a leak in her coil and at the age of her unit which was installed in 2007 replacing any coils on either the compressor or the evaporator coil is extremely in advisable. Told the customer the best thing to do would be to replace the system fully. Customer agreed to the price will be using synchrony to fund the project.
Corey B.
This is a call back for previous service. Customers were complaining that they were not getting enough cooling out of the vents and that they were getting ice ups. Upon investigation, Troy found that the condenser was charged appropriately and that the restriction was happening in the return. Troy noticed that when the panels were off of the air handler that there was a lot more airflow coming through the vents. Upon further investigation, Troy found that there was another filter that was hiding inside of the return from 2018 that was restricting all of the airflow significantly because it was very very blocked. After removing the secondary filter that wasn’t supposed to be there, there was sufficient airflow and there will no longer be any ice ups.
Corey B.
Ice block
Corey B.
Customer called us out because the compressor kept throwing the breaker. Upon investigation Troy own Found that it was imbalance and not seized. The capacitor was to blame for tripping the breaker. After replacing the capacitor, the machine turned on. At that point, Troy put on his gauges to observe 11° of sub cooling however there was only a 11 to 12° split from return to supply vent. Customer aware of what repairs were made and will continue to have discuss discussions about system replacement once she returns home from her trip.
Corey B.
Customer had us out for his yearly maintenance. It has been running perfectly and has continued to do so.
Corey B.
Customer called us out because her drain line kept backing up into her float switch. Upon investigation, Troy found that the pitch of the drain pipe was inverted and needed to get propped up. I detached the drain pipe and re-glued it because it wasn’t holding the water And I elevated the elbow that was sagging to create an appropriate pitch using a wooden wench to support the pipe upwards.
Corey B.
Customer called us out because the air conditioner was no longer cooling. Upon investigation Troy found that there was a lot of ice. Put gauges on the compressor to see if it was due to low Freon. Gauges were all over the place so we turned the system into heat mode to melt all the ice off to get more accurate reading. Once the ice was melted, the gauge is reflected that there was enough Freon in the system. The reason for the ice was because of a blocked coil. Recommended doing a pull and clean also read the amps on the motor to be sufficient for how much it should be pulling. Further proving the need for the pool and clean.
Corey B.
Provided estimates
Corey B.
Provided estimates
Corey B.
Refrigerant
Corey B.
Rehanging the condenser off the side of the house with new brackets and a new condenser pad
Corey B.
Refrigerant
Corey B.
Customer was not here when I arrived. I had been here yesterday for the appointment at 4 o’clock however, nobody had keys available for the staircases in order for us to get up to the condenser. Customer was hoping we’d be able to come back later in the evening after dealing with an emergency situation in Tampa, however, with the situation being more involved, then anticipated I wasn’t able to come back until the morning. Tried to communicate with Tanner as much as possible however we have not been able to speak since leaving yesterday however, I went by to take a look at the compressor anyways. It looks like he is low on refrigerant and there could potentially be a leak in the coil, however, without him here and having access to the apartment, I would not be able to ascertain the best possible diagnosis for now. No charge of the customer obviously at this point as there is no official estimate or diagnosis Trying to communicate with the customer to give him all the information and to
Corey B.
Customer called us out because the air conditioner was not keeping up with the set temperature. Upon investigation, Troy found that the sub cooling was below normal. During investigation, the condenser came loose off of a rotting structure and has almost completely fallen off the side of the house. Condenser is 15 feet in the air hung on brackets Which were attached to a faulty piece of metal. Very emergent situation to get someone out there to hopefully save the condenser from falling 15 feet to the ground. Another appointment will be needed to also assess what’s actually wrong with the unit if it hasn’t fallen into the ground and been destroyed already.
Corey B.
Provided estimates
Corey B.
Customer was not requesting a call back. He was trying to get a hold of me so that he could tell me what FEMA told him when he called in.
Corey B.
Completed virtual estimate.
Corey B.
Customer had us out because the system wasn’t keeping up with the set temp. Upon investigation, Troy found that the capacitor had failed. We replaced the capacitor and observed a split between the return and supply vents
Corey B.
Customer called us out today because the system was not working. Upon investigation, Troy found that whoever installed the breaker on the main panel didn’t secure it enough and had come loose. Once the breaker was reattached, everything turned on observed a 20° split and everything was as normal. Did not charge the customer Because it is a newly installed unit within its first year and the fix should’ve been Checked when we installed
Corey B.
Customer called us out because her system was not keeping up with her set temperature. Upon investigation, Troy found that the entire system was iced over cross reference with the previous diagnosis from Rodney. It looks as if her coil has finally busted. At the age of the system it is too old to replace a coil with a good outcome so we recommended full system replacement. Customer agreed is trying to figure out financing and or how to pay out-of-pocket is going to be Getting in contact with us today.
Corey B.
Customer called us back after doing a preliminary assessment back in February about the system replacement. Provided three estimates and customer came to terms on the dearest star option.
rodney@hot2coldairconditioning.com
This estimate is being presented for the replacement of the Blower Motor that is under Warranty
rodney@hot2coldairconditioning.com
Pull and clean on the Bryant unit on the left side of the office. Also clean off the coil on the backside of the condenser outside.
rodney@hot2coldairconditioning.com
Replacement of a 40/5 capacitor and installing 6 feet of insultube for condenser suction pipe
Skof135@yahoo.com
Picked up tools
rodney@hot2coldairconditioning.com
Upon arrival we found unit empty on refrigerant After pressurizing the system with nitrogen, we found system losing pressure quickly Checked flare joints outdoor and there was no detection Leak is located in head unit in garage
