Air Conditioning Repair Service Areas
Reviews
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers express satisfaction with the technicians' expertise, professionalism, and promptness. They mention the technicians' ability to explain technical issues in simple terms, work efficiently, and provide excellent service. The positive reviews highlight the technicians' honesty, reliability, and willingness to go the extra mile to ensure customer satisfaction. Additionally, the reviewers appreciate the technicians' ability to troubleshoot and resolve issues quickly, restoring comfort to their homes. The occasional negative reviews mainly focus on scheduling or communication issues, which are addressed promptly by the company. Overall, the sentiment is positive, with a majority of reviewers expressing satisfaction with the services provided by Hot 2 Cold Air Conditioning.
Excellent service!
Bridget -
Zephyrhills, FL 33543
Excellent Service
Carol -
St. Petersburg, FL 33713
Timely, honest and service done as requested.
Excellent Service
Sherrie -
Riverview, FL 33578
Very polite and helpful. Quick service. Knowledgeable of all the questions I asked.
Excellent service
Kirk -
Apollo Beach, FL 33572
David took his time to clean condensate drain lines and pan, wiped down microbial growth, gave preventative recommendations and did check up of our system.
Excellent Service Call
Lyn -
Citrus Park, FL 33625
David was very good at solving our A/C Problem.
Pleasantly surprised!
ERNEST -
Riverview, FL 33578
Corey went above and beyond to help us with our failing AC system. You can tell he actually cares about people, not just earning his paycheck. I wish all service techs were like Corey.
A/C went out yesterday.
Lyn -
Citrus Park, FL 33625
Troy repaired it quickly. Excellent service!!!
Great
Daisy -
Riverview, FL 33578
David is considerate knowledgeable in his approach to the tasks at hand and with questions I had. Thanks David!
Great Service/Awesome Attitude
Jay -
Seffner, FL 33584
David was professional and kept us informed with each step of the repair process. Provided options to get our system up and running very quickly.
Excellent Service
Bonnie -
Zephyrhills, FL 33544
David was very thorough and detailed with our service. He made sure we had full understanding of the issues we had and the work he was doing.
Excellent Service by Thuan Thanh Le
Ron -
Tarpon Springs, FL 34688
First of all, Corey was not the Technician. Le was and he was fantastic. I will be requesting him everytime.
Excellent service
Dennis -
Tampa, FL 33637
David was right on time. He was very professional and knowledgeable. He completed the repairs and make sure my air conditioning was working before he left. Very pleasant to deal with thank you.
Excellent service
Bob -
Brandon, FL 33511
Excellent service
Larry -
Port Richey, FL 34668
Very nice work. So nice to have a technician like this. So honest and really cared.
Great service
Peter -
Brandon, FL 33511
Corey from Hot to Cold Air Conditioning was fantastic! He was professional, prompt, and clearly knowledgeable. He explained everything in simple terms, worked efficiently, and got our system running perfectly. Highly recommend Corey and the team for honest, reliable service!
Excellent
Michael Falkowski -
Dunedin, FL 34698
Good job again
Fred -
Riverview, FL 33569
Hot 2 Cold always fixes it fast.
Fantastic Service
Larry -
Tampa, FL 33604
Le was fantastic. What great guy, respectful, polite, knowledgeable, and efficient
Outstanding service!
Dan -
Apollo Beach, FL 33572
Le is fantastic! Very professional, knowledgeable, and took the time to explain what he was doing and answered all of my questions. Highly recommend!
Would recommend or use them again
Ron -
Gibsonton, FL 33534
Excellent team. Beat the competitions price and installation was fast with zero mess left behind. Would recommend them to anyone.
Great service
MARIA -
Riverview, FL 33579
Troy is an excellent, courteous and professional technician. He troubleshoot the problem right away, and had the AC unit running smoothly in no time. I am very please with the service provided.
Excellent service
David -
Holiday, FL 34690
Troy is thorough and competent. I trust him.b
Great service
Jeanna -
Brandon, FL 33510
Service man did a excellent job, thank you
Excellent service!!
Stacey -
Tampa, FL 33610
Troy was kind, super helpful and efficient! He fixed my issue quickly. Troy not only explained the issue, but also showed me. I am very thankful for his time.
No show
DEAN -
Valrico, FL 33594
They never showed up
Troy was great!
Mike -
Tampa, FL 33603
Great work! Thank you.
Excellent work
Joe -
Tampa, FL 33615
Excellent service
Pat -
St. Petersburg, FL 33715
Troy was great. Very knowledgeable and explained things in an understandable way. Definitely a great company representative!
Awesome service!
CAROL -
Riverview, FL 33579
Troy is totally awesome!!! Very knowledgeable and checked every nook and cranny. He will be my choice from now on to be my new AC guy. Finally someone I can trust.
Great job
Fred -
Riverview, FL 33569
Always a pleasure dealing with Cory and Lee. They installed my unit couple years ago and just fixed it.
Corey B.
I was called out to investigate a noise coming from a customer's HVAC system. Upon arrival, I discovered that the noise was actually coming from the alarm system. The customer was unable to communicate in English, so I called the landlord to explain the situation. I advised the customer to call an alarm company to come out and take a look at the situation.
David M.
I was called to a home to repair a broken air conditioner. Upon arrival, I found that the system was not cooling. The thermostat was reading 88 degrees inside. The customer had been without air conditioning for almost a week. They had tried to fix the unit themselves by replacing the thermostat, but the problem persisted. I diagnosed the issue as a clogged drain line. I removed the pump pan and cleaned it with a hose. I then put the pump back in and filled the system with water. The system kicked on heat, and I checked the outside unit. The voltage reading was 24 volts to the O. I checked the tsat and found that it was set to conventional vs heat pump. I inspected the units operation and temperatures and pressures and found that everything was looking great. I called the customer to let them know that the issue had been resolved and to schedule a follow-up appointment for regular maintenance.
Corey B.
I am a skilled professional that works for a Hot 2 Cold Air Conditioning company. I received a call from a customer who was experiencing issues with their air conditioning system. The previous company that was there diagnosed the control board as the issue using Goodman Tech Support. However, the customer did not go with that company because they could not locate a control board until Friday. I called around the distribution houses and found one available for pick up. The customer preferred to get this done faster, so I scheduled the installation for the next day. I arrived at the customer's house early in the morning and began the installation process. I worked diligently to ensure that the installation was done correctly and efficiently. I also provided the customer with a warranty on the installation and any parts used. The customer was very satisfied with the work and thanked me for my professionalism and expertise.
David M.
The customer called in with a complaint that their air conditioning unit was not cooling. Upon arrival, I found that the unit was not cooling due to a defective float switch. I diagnosed the issue and replaced the float switch, which resolved the problem. The customer paid a service fee of $79 with a credit card. I did not check the subcooling or superheat of the unit because it was not applicable to the issue at hand.
David M.
I am a home service technician, and I recently completed a job at a customer's home. The customer was experiencing issues with their air conditioning system, including a float switch tripping. Upon arrival, I found that the system was cooling but the float switch was tripping. I performed a drain treatment to clear the drain line, which was extremely clogged. It took longer than expected to flush the drain line, and I had to use a vacuum from the inside and water hose to clear it. I also noticed that the drain line needed a trap and the pvc line was too small for the HVAC system. The customer paid $189 with a card for the drain flush.
Corey B.
I was on my way to the customer's house to perform a routine maintenance check on their heating and air conditioning system when they called to cancel the appointment. I was disappointed, but I understood that things happen. I made sure to leave a note for the customer explaining why I was unable to complete the maintenance and offered to reschedule at a more convenient time.
Corey B.
I was called to a customer's home to repair a malfunctioning compressor. Upon inspection, I found that the defrost board was malfunctioning, causing the compressor to not turn on. I tested the lugs on the board and found that they were receiving the correct voltage, but the board was not functioning properly. I also checked the pressure in the system and found that it was low, indicating a leak in the evaporator coil. I quoted the customer for a new defrost board, evaporator coil, and full system replacement, and collected half the deposit.
David M.
I was called to a home to address a problem with the air conditioning system. Upon arrival, I found that the system was not cooling. I checked the thermostat and found that it was not working. I checked the air handler unit and found that the float switch was not working. I informed the homeowner of the issue and recommended that we drain the drain line and flush it with a chemical. I used a vacuum water and chemical to flush the drain line and found that it was very clogged. I had to hit the drain line from the outside with the water hose to remove the gunk and slime. After flushing the drain line, I primed the drain line and turned on the system. I waited a few minutes to make sure there was no water getting into the float switch. I sent the customer a link to pay for the service and informed them that I would be sending them an estimate for a maintenance membership. The customer was not able to pay for the service at that time, but he agreed to join the maintenance membership.
David M.
Upon arrival, the system was not cooling. I inspected the AHU and found no issues. I checked the condenser unit and found that the compressor was not working. I informed the customer that we would need to perform a leak search. I performed a leak search with nitrogen and found a leak in the compressor. The compressor harness was completely off and leaking air through the broken winding. I informed the customer that we would need to replace the compressor. I did not collect a deposit because we needed to determine if the system was under warranty in the customer's name. The customer agreed to get a second opinion from a family friend.
David M.
I was called to a home to inspect a heating and cooling system. Upon arrival, I found that the condenser unit was not receiving power. I checked the wiring diagram and found that there was a wire that was not connected. I connected the wire and turned on the power. The transformer popped and the display went blank. I replaced the transformer and the unit started to heat. However, after a minute, the thermostat turned off. I called tech support, and they told me that the control board was the issue. I called Wayne, and he told me that the thermostat was the issue. I replaced the thermostat and the unit is now working properly. Per Wayne, we will need to replace the control board and the thermostat covered by the gap warranty.
Corey B.
I was called to a home to replace a fuse. When I arrived, I noticed that the fuse box was located in the basement. I opened the box and found that the fuse had blown. I replaced the fuse with a new one and tested it to make sure it was working properly. I then closed the box and made sure to clean up any debris that may have fallen during the process.
David M.
I was called to a home to inspect a home's air conditioning system. Upon arrival, I discovered that the system was not cooling. I inspected the air handler unit (AHU) and found that the float switch was wet. The customer explained that maintenance personnel had flushed the drain line from the outside main drain. I informed the customer that we needed to flush the drain line from the inside and perform a drain line treatment. The customer agreed to the treatment and I performed the drain line treatment. The drain line was pretty clogged, and I did my best to flush it. However, it appears that the main drain from the building has built up in it. I let the system run for 15 minutes to ensure that it was not getting water in the float switch again. After 15 minutes, there was water in the float switch. I sucked out the water again and hit it with nitrogen. I did not check pressures or subcool and superheat because the unit is in the roof and I would have to get the key from the maintenance
David M.
I was called to a home to inspect a home comfort system that was not cooling. Upon arrival, I found that the system was low on refrigerant and the air handler was not running. I inspected the air handler and found that the drain pan was full of water. I flushed the drain line with a vacuum and water hose to remove the water. I also checked the pressures and temperatures and found that everything was working correctly. I then paid the customer $1 for the service and received a card payment.
Corey B.
I was called to a home to perform a routine maintenance check on two air conditioning units. The first unit was a Rudd 3.5 ton unit that was installed in 2020. The second unit was a Rheem 4 ton unit that was installed in 2021. Both units were brand new and had never been used. I started by washing down the units to remove any dirt or debris that could have accumulated. I then checked the fuses and found that both units were working properly. Next, I vacuumed out the drain line and cleaned the coils on the inside and outside of the units. The coils were still in good condition and were actively working. I also checked the surge protector on both units and found that it was still in good condition. The surge protector is designed to protect the units from power surges and other electrical issues. Finally, I tested the unit's operation by turning them on and off and checking the temperature inside the house. Both units were working properly and were cooling the house effectively. Over
Corey B.
I was called to check on a drain pipe configuration that was satisfactory. The customer had already checked the configuration and was satisfied. There was no need to call us out.
David M.
I was called to a home to inspect a home air conditioner that was not cooling. Upon arrival, I found that the system was not cooling. I checked the unit and found that the customer had turned off all the breakers. I turned the breakers back on and only the fan was working. I inspected the outside unit and found a defective capacitor. I replaced the 45/5 capacitor and the system kicked back on and started cooling. I checked the temperatures and pressures and everything was looking good. The customer paid $155.70 with a card.
David M.
I arrived at the customer's home to find that the system was off and the Tstat control was not working. I checked the batteries and reset the system, and it came right on. I checked the pressures and everything looked ok. The system needs a really good tune up, but the pressures are a tad bit low. I hosed off the filter and let it dry. Per Wayne's instructions, I set the tsat to fan ON. The customer paid $79 with a card.
David M.
I was called to a home to check on a system that was not cooling. Upon arrival, I found that the system was not cooling upstairs. I checked the unit and found that the wire at the condenser unit was not getting voltage. I checked the wire at the air handler unit and found that it was not getting voltage. I inspected the thermostat and found that the unit was set to conventional instead of heat pump. I adjusted the tsat and the system kicked on cool and no issue with the unit. I showed the homeowner how to work the tsat and explained the maintenance program that they wanted to sign up for. I also recommended replacing the filter as it was very impacted. The customer paid a $79 diagnostic fee with a credit card.
David M.
I was called to a job to check on a unit that was not cooling. I checked the pressures and temperatures and found that the unit was low on refrigerant. I found a closed damper in the attic and adjusted it to open. I made sure to turn off the thermostat and turn it back on to make sure it opened and closed correctly. After I left, the thermostat was reading 75 degrees.
David M.
I was called to a home to diagnose a communication issue with the outdoor unit. Upon arrival, I found that the wire connecting the outdoor unit to the indoor unit was damaged. I informed the customer of the issue and suggested that they replace the damaged wire to prevent further communication problems. The customer agreed to replace the wire if the issue occurred again. I provided the customer with an estimate for the replacement wire, but I could not find it in the books. The customer was satisfied with the diagnosis and agreed to replace the wire if necessary.
Corey B.
I was assigned to a job at a client's home to install a new security system. I arrived at the client's home and met with the client to discuss their needs and preferences for the security system. I then proceeded to install the system, which included cameras, sensors, and a control panel. I tested the system to ensure it was working properly and made any necessary adjustments. Finally, I provided the client with a demonstration of the system and answered any questions they had.
David M.
I was called to a home to inspect a system that was not cooling. Upon arrival, I found that the system had no 240v going to the outside unit. I inspected the outside unit and found a defective capacitor. I replaced the capacitor and turned on the breaker, but the system still did not have 240v. I inspected the compressor and found a defective compressor. The compressor was ready 170ohms. The customer was not available, so I had to wait for her to call me. I called the customer's neighbor to help me get in. We found that the customer's neighbor had the same issue and had already replaced the capacitor. We will need to contact the customer as soon as possible to give her the option of replacing the compressor. The capacitor is included with the compressor, but the customer will have to pay for the breaker.
Corey B.
I was called out to a college campus to install two mini split heads on a condenser. The customer wanted to put them in their meeting rooms in the back of the building. I quoted them a 3-ton condenser with two mini split heads running off the same one. The customer had a 2-ton condenser running 218 K heads.
James T.
I conducted a phone interview with Mr. Dyce to discuss the replacement of his home's electrical system. He wanted to know the cost of the replacement and how it would affect his insurance claim with FEMA. I explained the process of filing an insurance claim and the importance of having a current electrical system in place. I also provided him with information on the benefits of upgrading to a newer system, such as increased safety and energy efficiency.
James T.
I was hired to work with Andrew to design replacement systems for his home. I started by assessing the current systems and identifying areas that needed improvement. I then presented several options to Andrew, including different types of systems, materials, and designs. We discussed the pros and cons of each option and made a decision together. I worked closely with Andrew to ensure that the systems were installed correctly and that they met his expectations. I also provided maintenance and support for the systems after installation.
David M.
I was dispatched to a customer's home to check on a complaint of a leak in the ceiling. Upon arrival, I found that the leak was coming from the water heater in the attic. I inspected the area and found that the pipe was leaking and causing damage to the ceiling. I informed the customer that they would need to call a plumber to fix the issue. The customer paid me $79 for the visit.
David M.
I was called to a home to inspect a customer's air conditioning unit. Upon arrival, I noticed that the system was cooling, but the customer was concerned about her electric bill and thought there might be a leak in the ductwork. I went up into the attic and inspected the ductwork. The attic was very tight, and there was very little space to move around the air handler unit. There was ductwork and joices right in front of the unit, making it almost impossible to open the doors. After inspecting the unit, I found that there was a supply plenum leak, which was causing a lot of air to escape. I taped it up with spray adhesive and sealed it up all around. I also noticed that the customer had another gentle man modify the ductwork, which had caused the supply plenum to almost come off and leak air. I told the customer to put traps or get pest control to find a solution to keep the critters out of the attic. The customer paid $79 for the diagnostic fee with a credit card for today's service
David M.
I arrived at the customer's home to perform a maintenance check on their air conditioning system. Upon arrival, I noticed that the system was not cooling properly. I performed a drain line treatment to clear any blockages in the system. After completing the treatment, I noticed that the system was still not cooling properly. I suspected that there might be a problem with the evaporator coil. I opened up the unit and found that the evaporator coil was clogged with dirt and debris. I cleaned the coil thoroughly and replaced the filter. After completing the repairs, the system was cooling properly. The customer was happy with the service and signed up for a maintenance plan. The total cost of the repair was $189.
David M.
I was called to a customer's home to install a new surge protector and a new thermostat. Upon arrival, I installed both devices and made sure they were working properly. I connected the thermostat to the customer's WiFi network and showed her how to use it. However, the customer was unable to connect her phone to the thermostat, so she called Honeywell for assistance.