Service Areas and Reviews
Reviews
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Great Service/Awesome Tech
Maureen -
Safety Harbor, FL
Corey Burdette was awesome. He introduced himself, was mindful of walls and surroundings when bringing in his ladder, personable and explained everything he was doing. Great customer experience.
Awesome, switching companies for service!!
Terra -
New Port Richey, FL
The best I've ever seen
Eileen -
St. Petersburg, FL
Excellent
Mixed Bag
eric -
St. Petersburg, FL
I met a lot of nice people, some twice, during my process. James, the mechanical engineer/sales, was pleasant and reassured my about the financing and the system itself. More money than 5 years ago but less money than my first quote, and I was given great financing! My installers were pleasant and did a neat job inside and out. However, they were sent to me unprepared to do what James had promised me. I had an appropriate Air handler and Condenser, but several small things were either undone or set incorrectly. I also had to, after installation, inquire about the permit and upcoming inspection of the work. A permit was subsequently pulled and inspection failed for two minor reasons. I had service calls(no cost) to correct minor problems over the next six weeks or so (not good), and I think we are finally done. The equipment ran with the blower set too high for all of July, and I still saved 30% on my electric over July 2021. I am very happy with my machinery. The management could have sent each crew better prepared, and saved me a lot of headache, though. Be prepared to make numerous contacts with the office, and make sure permit is pulled and inspected. My inspector was a huge help so do not skip it!
Great service awesome tech
John -
Pinellas Park, FL
Awesome experience
Good job!
Sarah -
Lithia, FL
Geraldo Answered questions, solved the problem, nice, attentive and professional. Thanks for a job well done.
Problem with air conditioning
Eileen -
St. Petersburg, FL
He said nothing was wrong with air conditioner, but it won't cool to the temperature on pad during middle of day. That's not normal for air conditioning. My air conditioner was just fixed about 2 weeks ago with your company where a pipe was drained. This is not acceptable.
Super knowledgeable, in-depth and very helpful
Dawn -
New Port Richey, FL
I got 3 estimates from 3 companies for new central AC. James definitely made all the difference. I will be picking this company for the work! He was very thorough, knowledgeable and extremely good at his job. I have all the confidence in this company because of his expertise and attitude.
Great Service
Bonnie -
St. Petersburg, FL
Tony was wonderful. Fixed the problem in seconds, then explained several things I never knew about keeping the system in good shape Just wonderful
A/C condenser replacement
Patricia -
Wimauma, FL
Charles and Luisdid a great job replacing the A/C condenser as quickly and efficiently as possible. Very thankful in this hot weather!
Great service
Orlando -
Holiday, FL
I am extremely happy and satisfied in his knowledge, advice and expertise service. Hot2Cold has an amazing asset with his experience
Honest and professional
Igor -
Lithia, FL
Hot2Cold is an awesome company. The person they sent to check on our system named James was supposed to give us an estimate for our AC duct cleaning which I thought we needed because some rooms were much hotter than others. James checked our entire system and found that it settings the installation company left for our units are not proper for our house. He put proper settings and adjusted all of the vents in the house which made it feel much better. On top of that he didn’t charge us anything! I haven’t seen this level of honesty and professionalism in a long time. Recommend this company to anyone who needs their AC serviced.
Great Service
Diane -
Valrico, FL
Prices are high
Great job!
Cherie -
Holiday, FL
Tony was very friendly and knowledgeable. He fixed our A/C and waited to make sure that it was working properly. I would highly recommend him!!
survey
James -
Valrico, FL
Terrible service!
Chris -
Tampa, FL
I am a reasonable person but this company and it’s so called experts are completely incompetent. Don’t waste your money here as there are plenty of options in south Tampa! An engineer showed up to asses my air system and recommended $900 worth of repairs. Then they sent someone that could actually do the work and he expected me to tell him what needed to be done vs simply review the work order as part of the planning process. Poor internal communication. He then stated they didn’t do some of the things that were recommended by the engineer even though their website says they do i.e. vent cleaning. He had to call another person to do several of the other services as “he doesn’t do that type of work himself.” So then this became the 3rd person in my house to repair the system. Finally, they sent another person to fix the work that wasn’t done correctly by the 3rd person. Of course he proceeds to tell me the only solution is a new 8k system?!! What? BS. Another company I hired came in and fixed it no problem. Unbelievable, but not really in this day and age. Poor service has become the norm. Next!
Great Service, Genuine, Knowledgable
Natalia -
Tampa, FL
Tony was amazing. He came in knowing exactly what to do to fix our AC issue. He explained everything in detail and gave advice on servicing in the future. Very honest and personable
Good try. But price was too high.
Robbie -
Apollo Beach, FL
Technician was great, tried to resolve. Was unfortunately unable due to condition of our equipment. Quote to replace was the highest of 3 quotes.
AC issues
brandi -
Tampa, FL
AC just stopped working. Apparently a circuit tripped.
Good product/overpriced
Chuck -
St. Petersburg, FL
salesman was prompt and on time. Product is of a high quality, but being estimated charge of more than 5 thousand for way less than three hours of work. Got a bid for 7.1k when I can have the same product and all installation accessories delivered for less than 2k. Product has easy DYI instruction but final bleeding of lines should be done by a technician. So, I will do it myself and pay a few hundred for hookup.
James T.
We are not able to provide service for this home. The mobile home does not have enough space underneath for us to access and replace the ductwork.
Luis@hot2coldairconditioning.com
Maintenance completed. Rinse self Eva coil, cleaned drain line. All electrical components working normal and capacitor.
Tony L.
Customer, Canceled call, thermostat reset on its on, had strom that just passed over.
Tony L.
Replaced bad 45+5 capacitor, temperatures and pressures checked good and draining properly.
Tony L.
Completed, Pulled blower and reset squirrel cage back in position on motor, system checked good and draining properly.
Corey B.
Repair Optionsystem low on charge recharged the system system up and running at this time no warranty on freon
Luis@hot2coldairconditioning.com
Maintenance completed 6 units operating. Rinse self evaporator coils, drain line, all electrical components working properly and capacitor. 6 units operating. 5 package unit. 1 heat pump. Filter size. 4 filters 14x20x2 4 filters 16x25x2 4 filters 16x16x2
James T.
James called Mike to discuss his ductwork repairs; Mike did not answer.
James T.
Today we visited to provide pricing to replace the upstairs system. When the upstairs system is replaced it needs to be sized to handle the addition to the home. The current unit is not keeping up with the afternoon heat. The unit uses our 22 refrigerant and has a leak in the inside coils. Today we put together the four available options and email them to Natasha.
Tony L.
Completed, Replaced bad 45+5 capacitor, Temperatures and pressures checked good and draining properly.
James T.
This was a “virtual appointment” to discuss a new 3-ton system with Marc. He is replacing his ac unit and wants an 18 SEER system. Today we sent four options for his consideration.
Corey B.
Repair Option remove fan blade and remove dead carcass
James T.
Today James visited to complete a drawing of the home and design the new duct work.
Corey B.
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System. Found system to be r22 without any Freon in the system quoted homeowner for anew system
Tony L.
Found zone calling for system to run,even when both thermostats are disconnected. Tried calling owner to see if he wanted to replace longboard or a lemonade soundboard but unable to get a hold of owner raining outside unable to work on outside unit need to reschedule
Corey B.
1 Time Maintenance and Club Membership Santi duct blower ok drain line flushed comp ok fan ok charge ok cap ok system up and running
Luis@hot2coldairconditioning.com
Found drain line and Eva coil dirty and condenser coil. Maintenance completed electrical components working normal and capacitor. Low in Freon 410 A. Previous year was added Freon by different company. 1 Time Maintenance
Tony L.
Repair Option, completed Added 2 lbs,found leak in evaporator coil, System working now and draining properly. Gave estimate for new system.
Geraldo R.
Drain line was clogged. Rinsed down primary drain line. System operation normal.
Corey B.
Repair Option found bad thermostat homeowner purchase thermostat from another retailer I installed it system up and running