Great service, super personality
Valrico, FL 33596
Zephyrhills, FL 33543
Efficient and Professional
Riverview, FL 33578
Brennan, was knowledgeable and professional. He was very thorough in his assessment of the AC unit.
Apollo Beach, FL 33572
Great service. Very thorough and kept me informed as he saw things. I highly recommend.
Today’s service call
Brandon, FL 33511
Luis has been here before and it has always been a pleasure working with him. He is very courteous,efficient and gets the problem resolved. I am always happy to see him show upon my doorstep.
Riverview, FL 33578
Tony was helpful and polite.
Review for James
Oldsmar, FL 34677
New Port Richey, FL 34652
Helped me understand the problem then made sure what would fix that issue
Lazy. Looked at it and said it’s to rusty to fix
Holiday, FL 34690
Holiday, FL 34690
He was helpful with troubleshooting issue. I was able to temporarily resolve issue by changing back to old Tstat while reprogramming new one.
Ruskin, FL 33570
Knowledgeable and constructive criticism.
No Corey ever came out here
Lutz, FL 33558
Why do I get notifications for a corey? I have no idea who corey is.Corey has never been to my house!!!!
Great service! Awesome price! Great people to work with! Always considerate of taking care of our concerns. And just outright Friendly and professiona
Holiday, FL 34690
Great people to work with! Considerate of our needs n concerns! Very professional n Friendly!
Lutz, FL 33558
I had a smart thermostat installed.The tech installed the thermostat but didn’t seem to know much about programming it or offering any kind of tutorial about the operation of the thermostat.A previous tech had left the heat strip wiring out of the old thermostat for reasons unknown.This tech hooked up the heat strip wiring in this new thermostat without going to unit to check if heat strip was actually working.He just stood over vent and said “it is blowing cold air so the heat strip is not running in cooling.I am no expert in ac repair by no means but why the heat strip wiring was left loose should have been investigated a lot more than it was.I may have a faulty heat strip and not know it.Who knows?When tech installed thermostat,the thermostat told him some wiring didn’t seem quite right.I don’t know what he selected on thermostat but that notice went away.I am not confident that the thermostat is installed or programmed correctly.Time will tell I guess…..
1 yrs maintenance
Plant City, FL 33565
1 yr ago we had a reg maintenance done on our a/c heating unit. Then we paid a monthly fee of $11 for a year that would cover having a maintenance done in a yr and some perks for any service calls being $1 and discount on any services/repairs needed. This 2nd yearly maintenance visit was a surprise in that it wasn't through like the first one. The only thing that was looked out was the unit itself while a/c was on. No temps were taken at each vent inside and nothing was checked on heating side of the unit. Won't continue the monthly fee after these 12 payments.
Response from Hot 2 Cold:
Thanks for the feedback Pamela, your numbers should of been emailed but here they are: Split:18 Humidity:49 Super Heat:11 Sub Cool:9 These number show your equipment is in good shape and unless you told tech of rooms having diff temp they would not of check. We also have photos of equipment taking measurements. Your maintenance is month to month so I can cancel today if you like, but if the next maintenance provider try's to sell you something and you want a second opinion you will have to pay the 189 fee again you paid when starting. We pride ourself on the quality of our maintenance service with the number one complaint of other maintenance programs being that they try to sell you something every time X company came out. I there is something wrong with your unit we would love to come out and charge for repair if you call another company I can guarantee something will be wrong.
Safety Harbor, FL 34695
James is extremely personable, passionate about his job, and explains complicated concepts well
St. Petersburg, FL 33711
This was the 2nd time meeting James. The first time, he diagnosed poor work by another A/C vendor and gave me the evidence to make them repair their mistakes. I kept Hot2Cold in mind for future work. This time around, we’re gladly hiring him for real work
He got it done!
New Port Richey, FL 34655
He very quickly installed the heating element in my new HVAC unit, was in and out and repaired something that was disconnected in my home from the HVAC repair. So 👍 👍 The only reason I gave 3 stars on the ‘convenience’ question was because they were 2 hours later than the late end of the window, which was frustrating because I have million things to do and my time is valuable too… but it all worked out ok. It was all redeemed when they were done so quickly.
Personal and In Depth Service
St. Petersburg, FL 33714
James was great, addressed all my questions, and went above and beyond to explain the situation. Very responsive and helpful!
Tarpon Springs, FL 34688
Tony is the best! He is thorough. You couldn’t ask for a better person to work on your AC system
Brennan G Completed system maintenance for both units System #1 2020 5ton System #2 2014 2ton Systems are clean and all electrical is within specs Coils are clean Replaced media filter on 5ton 6 Vacuumed both drains Uv bulb in 5ton is over 2 years old Recommended start assist for system #2 to lower compressor start amps Cleaning maintenance systems 1 and 2 Replace uv bulb system 1 Install compressor start kit system 2 Will return tomorrow to replace the uv bulb Replaced uv bulb
Brennan G Todays visit was for the condenser not coming on . Preformed diagnosis and found a bad compressor fan dual cap Replaced cap, system then turned on and started running noticed a few concerns due to age. The Contactor is pitted also the compressor is drawing high start amps. System uses r22 refrigerant (no longer manufacture or imported into the us) Refrigerant levels look ok at this time 20* superheat 15* sub cooling Advised client to be careful of making any over investments into this unit through repairs. Offered to give a replacement quote , client declined Client declined maintenance club
Repair Option James is going to follow up may need duct replacement
Brennan G Todays visit was to inspect the system for a refrigerant leak . Preformed leak search and confirmed a refrigerant leak at the outside coil where it is corroded Also checked inside coil and did not find any leaks System is under parts warranty until 03/22/23 Gave tenant pricing to replace the condenser coil and recharge the system with 15lbs r410a Tenant to follow up tomorrow
Repair Option changed out on disconnect 60amp non fuse system up and running
Today we scheduled a virtual repair estimate. Based on the issues Kia described it seems the capacitor in the outside unit has failed. She is experiencing an electrical humming noise that occurs intermittently. The outside fan does run properly.
The system will be recharged with refrigerant, and leak seal will be added in hopes to seal the refrigerant leak internally. A maintenance will be done on the unit, the supply plenum will be cleaned and mastic reapplied, the unit and ductwork sanitized, and a whole home air/surface purification system will be installed.
Brennan G Called both numbers on file multiple times to confirm the appointment, no response from client or tenant Call will be rescheduled when they call back
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System. Put up thermostat supplied by homeowner
Brennan G Todays visit was for the system not cooling Preformed diagnosis found system low on refrigerant 410a Preformed leak search and found leaking liquid line compression fitting Also picked up small leaks on the evaporator coil System is still under warranty until 11/11/2027 Gave repair options, also offered to waive leak search with a deposit for the repair Tighten and leak test liquid line compression fitting at condenser Re charge system with 8lbs r410a 1 year warranty on fitting Scheduled for first appointment tomorrow morning Collect balance upon completion Today 2/4/23 recharge system with 8 lbs of 410a tight fittings and leak check the area system up and running sc 10 sh 14
Repair Option found dirty drain pan filter and drainline informed tenants to replaced filter flushed out drain line and cleaned drain pan system up and running
Brennan g Emailed estimate for a 3ton Trane straight cool package unit with special off season discount 20% total Will follow up with client on Monday
Upstairs condenser #2 was showing an error code for dc fan motor. Discontinued power to reset board system operation normal.
Brennan g Todays visit was for the system not working Waived service charge as a courtesy Upon arrival found tripped breaker for the condenser Completed diagnoses and found the compressor is shorted to ground Emailed client the quote we had already given to replace the equipment and included a repair buyback discount Offerd to give repair quote for the unit but is not advised to to age and that it uses r22 refrigerant Client is going to get other opinion Offerd to have a supervisor come out and take another look , client declined Will email a new replacement quote
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System. Replaced blown fuse
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System. Found drain pan full of water flushed drainline and cleaned drain pan system up and running
Brennan G Todays visit was for the system not cooling Discovered bad defrost control board Bypassed board for temporary operation Preformed brief inspection , found the compressor is drawing high start amps and the system has no surge protection Gave multiple repair options Client elected repair option #2 , scheduled for next Tuesday
Today we visited to discuss replacing the air conditioning system. The current unit is from 2006, uses R-22 refrigerant, and has a severe mold problem. We learned the air handler, will need to be returned to its original location in the attic. The ductwork supplying the unit connecting to the old location is too small. JAMES put together a report/proposal for Bryan and Alexandra. After they have had time to review we will talk about next steps.
Repair Option filters have been changed out on both systems on the roof
Hung plenums with metal strap and foamed line cover. Took pictures