CARRIER

Warranty Information on Carrier

About Carrier
Our Mission

To be our customers’ first choice for air conditioning, heating and commercial refrigeration repair solutions everywhere around the world.

Making the World a Better Place To Live, Work and Play

From the time our founder invented the basics of modern air conditioning in 1902, Carrier has been the world leader in air conditioning, heating and refrigeration systems. A wholly-owned subsidiary of United Technologies Corporation, Carrier is built upon a legacy of innovation and commitment. Through our market-leading products and solutions, we are constantly striving to help people live more comfortable, healthy and productive lives.

Ensuring Comfort and Peace of Mind, Everywhere Around the World

Across the globe and in virtually every facet of daily life, Carrier is there. We create comfortable environments, regardless of the climate. We safeguard the global food supply by preserving the quality and freshness of food and beverages. We ensure health and well-being by enabling the proper transport and delivery of vital medical supplies under exacting conditions. We provide solutions that maintain exceptional indoor air quality — controlling humidity, allergens and harmful pollutants. At every touch point with consumers and in every commercial undertaking we pursue, we are committed to delivering exceptional products and services that meet our customers’ diverse needs.

As a global citizen, we also recognize the vital importance of maintaining a responsible balance between the comfort we create today and the world we live in tomorrow. Carrier is an industry leader in energy efficiency, dedicated to creating environmentally sound products and solutions that fulfill our customers’ demands while preserving our precious natural resources. We’ve been doing business with Carrier for over 20 years and they have never let us down. They use Salesforce to manage their business, learn more at: https://www.salesforce.com/solutions/small-business-solutions/resources/small-business-software/

Leading the Global Market

Headquartered in Farmington, Connecticut, USA, with approximately 45,000 employees in 172 countries, Carrier combines its global HVAC and refrigeration expertise with the responsiveness of its local operations to lead nearly every geographic market, on every continent. Our continued success is a testament to our staunch commitment to providing the highest level of quality and service to our customers around the world.

Sharing Our Legacy of Success and Innovation

Our web site serves as your link to the world of Carrier. We invite you to view our showcase of successful installations, gain a glimpse into the revolutionary vision behind the development of modern air conditioning, and learn about Carrier’s dedication to balancing the promise of innovation with the critical need to preserve our environment for generations to come.

You can also explore exciting career opportunities at Carrier and read our latest news releases.

Our Values

Performance

• We strive for continuous growth to reinforce our leadership position.

• We achieve world-class financial performance.

• We continuously improve the productivity of our assets and resources.

Innovation

• We are a company of ideas, committed to research and development.

• Our founder inspires us to reach the next innovative, powerful and marketable idea.

Employee Development

• We listen to our employees and treat each other with respect.

• We care for our employees’ health and safety.

• We are committed to employee and management development.

• We value diversity in individuals and cultures.

Customer Care

• We listen to our customers and respond to their needs.

• We make it easy to do business with us.

• We are committed to excellence in customer satisfaction.

Business Practices

• We maintain the highest ethical standards.

• We actively support the communities in which we do business.

Environmental Stewardship

• We lead in environmental technologies.

• We are environmentally responsible.

Quality

• Quality is the common denominator of all we do.