Air Conditioning Repair Service Areas
Reviews
Excellent service!
Jeremy -
Brandon, FL 33510
Troy was very personable and knowledgeable. He answered all my questions. Great job!
Good and efficient
SCOTT -
Ruskin, FL 33570
Identified the problem and solution quickly. Very efficient, good work.
Excellent service
David -
Holiday, FL 34690
Troy, Rodney, and Lee(American Asian?) all contributed greatly to get my AC back up and running. A giant thanks!
Control Board Replacement
Patrick -
Tarpon Springs, FL 34688
Second experience with technician Rodney was just like the first: efficient, most competent, and personable. We highly recommend this professional.
Replacement of AC coil
Patrick -
Tarpon Springs, FL 34688
We were more than pleased with the expertise and personable nature of our recent technician from Hot2Cold. We highly recommend Rodney and the company he so responsibly represents.
Wayne is the best!
Michael -
Clearwater, FL 33767
Professional and knowledgeable service. I would only ask for Wayne going forward. Thank you.
Great Service! Always on time!
Karen -
Ruskin, FL 33570
Set up an appointment for an annual check-up. Our technician Troy was very efficient and courteous. Called in the A.M. with his ETA, showed up on time, removed his shoes when entering my house cause he saw that's what I do, asked several questions to make sure everything was working properly or if there was any concerns with how things are running. After the service, followed through with what was done, age of the units, how they are looking and what we can do to stretch-out it's life line. Made sure there were no questions or concerned. I have been using Hot 2 Cold for several years now and find they are a good company with great employees!
Superb service on all counts!
Patrick -
Tarpon Springs, FL 34688
Troy was professional and personable in all respects re: our recent AC issue. Unconditional recommendation from us!
Timely service
Matt -
New Port Richey, FL 34655
Very thorough inspection and honest analysis of my system.
Bob -
Palm Harbor, FL 34683
Troy was very pleasant and professional. He conducted a comprehensive review of my AC system and made recommendations of future needs.
Friendly service!
Max -
St. Petersburg, FL 33702
Barry was courteous and respectful and got the job done quickly!
Excellent Service from Barry
Bill -
Brandon, FL 33510
I can’t say enough good about Barry. He actually fixed the problem with our air conditioner whereas we had another technician out the other day who misdiagnosed the problem and tried to sell us an entirely new air conditioning unit we did not need. This caused us extreme stress that was unnecessary. Thank you so much Barry for your honesty and expertise.
Excellent service
Antonie -
Riverview, FL 33569
Wayne and the guys are great
Tech is great. Scheduling, not so much
Lisa -
Zephyrhills, FL 33543
Berry came again and fixed the problem causing no A/C from one of my 2 units. Not to do with Berry but Hot2Cold always schedules me very late in the afternoon for some reason. Sometimes the tech can’t get here cause it’s too late and has to home the next day. Good thing I’m retired.
Yearly check up on HVAC system.
Michael -
Holiday, FL 34691
Trey was very professional and knowledgeable!!
Broke waterline…then broke more waterlines
Andrew -
Tampa, FL 33602
I am compelled to share my recent experience with Hot2Cold as a cautionary tale for prospective customers. My encounter with this company left much to be desired, to say the least. If I could rate them zero stars, I would do so without hesitation. The best way to judge a contractor is if they leave your home better than they found it. It is safe to say that the people over at Hot2Cold left my home worse than when they entered. I initially contacted Hot2Cold to request an estimate for replacing my AC unit and ductwork. I reached out in the morning, and they said they had availability that day from 10-12. Troy Andersen showed up at 11 and proceeded to carelessly break a waterline before noon. Luckily, I heard the water leaking and managed to prevent further damage by quickly shutting off the water supply. However, Troy remained silent for the next 30 minutes, leaving me in the dark about the situation. Finally, he reluctantly admitted to the mishap and begrudgingly committed to fixing it. I asked Troy if he had ever done this before. He responded, “of course, I know how to do it. I used to do installations for water heaters.” However, what ensued was a series of missteps and delays that exposed serious shortcomings in Hot2Cold's professionalism and competence. Troy's prolonged absence to procure parts from Home Depot, followed by multiple trips due to incorrect purchases, only exacerbated the situation. By 3:30 PM, further damage occurred, prompting Troy to acknowledge his limitations and suggest deferring to a more experienced technician the following day because he’s just the “salesguy” and he doesn’t do this type of stuff. Turns out…he’s not a plumber. At this point, he gives me the option of him continuing to try and fix what he’s broken or have another more experienced guy come at 1 pm – 3 pm tomorrow. By this time, I’m getting frustrated and call the office and communicate to them they need to send someone first this in the morning and not at 1 pm – 3pm. They said they rescheduled their most experienced guy, Berry Davignon, to come at 8 am but he showed up after 10 am. By 2 o’clock, he had made the problem worse and gave up having broken more pipes and torn down my firewall. Berry proceeded to tell me that they were going to send an actual plumber and that he was 45 minutes away. The office told me they would send information about this plumber…they never did. He finally arrived at 6 pm but I had to leave for a scheduled event and didn’t want an unsupervised stranger in my home…plus, he didn’t have the right parts. Finally, at 2:30 pm, three days later my water was back up and running. At no point did Hot2Cold seem to regard this as an urgent matter. I reached out to the Department of Business & Professional Regulation and found out that Hot2Cold doesn’t have a license for plumbing and neither do Troy or Berry. I am currently working on filing a formal complaint. I think it is safe to avoid this company. Beyond this disaster, the quotes for replacing my unit were insane. This guy didn’t listen to a thing I said plus he is charging thousands of more than the competition. Hot2Cold Quote: 3 Ton Franklin / Goodman 14 SEER $10,981.54 3 Ton Franklin / Goodman 15 SEER $13,103.10 Both these quotes were without ductwork which I wanted done. Caldeco gave me an estimate for a 3 Ton 16 SEER unit and duct work for $13,478 and an additional $2,000 to upgrade to their nicest Carrier unit. Air Quality Control gave me an estimate for 3 Ton 16 SEER Carrier unit for $10,241.36 with no ductwork. Air Pros gave me a quote of $9,480 for a 3.5 Ton 14.3 SEER Goodman unit and $10,483 for a 3.5 16 SEER Goodman. Chill Masters $6,000 3 Ton 14 SEER American Standard These guys are taking advantage of people. My hope is that by sharing my dreadful experience, others can avoid similar misfortune. In conclusion, my interaction with Hot2Cold was a cautionary tale of incompetence, poor communication, and inflated pricing. I implore Hot2Cold to reevaluate their practices, prioritize customer satisfaction, and implement measures to prevent such incidents in the future.
Excellent
Mark -
Holiday, FL 34691
I’m Happy to share that Troy returned and resolved the issues I had. My previous review was not good and I regret posting it I’m turning into my father lol
Friendly with lots of knowledge
Brian -
Tampa, FL 33647
Berry was very helpful and thorough explaining what was happening with our system and were very happy we called.
Installation
Mark -
Holiday, FL 34691
I asked Troy to have the repair persons fix and clean the outside unit. Cory/Rodney were on the roof Max 20 minutes rapped it up, showed me pictures. Did not bother to turn on the unit. It's a little louder and more vibration than before. I asked if they cleaned the unit Rodney said they were not told to clean it ! I’m frustrated not sure what my next move is.
Response from Hot 2 Cold Air Conditioning:
Hi Mark, thank you for making us aware of this. We didn't see where you called into us about this issue and would have been more than happy to follow up on this for you prior to posting a review. We will be more than happy to send Troy back out to evaluate the noise. The estimate that you approved was for the Contactor, the Condensor Pad for the roof, and the Hard Start Kit, so thats the work the crew was informed they needed to complete on the appointment. Please let us know here or call us at the office if you would like to have Troy come back out to evaluate the noise and you can also speak with him in regards to the cleaning.
Excellent, efficient service!
Valdez -
Tampa, FL 33604
Tory came in, was very clean, quick and thorough! Great job, I appreciate his effort!
Excellent
Ruth -
Trinity, FL 34655
Excellent.
Michael -
Clearwater, FL 33767
Professional and respectful.
Excellent Service!
Linda -
Clearwater, FL 33755
Troy was very professional and courteous.
Excellent
Germaine -
Tampa, FL 33629
Very pleased with this crew and their work ethic. Would highly recommend this company to my friends and family.
Excellent service with a smile 😊
TINA -
Riverview, FL 33579
Professional knowledgeable helpful and courteous service! Thank you.
Tune up special for the HVac system
RICHARD -
Riverview, FL 33569
Can’t go wrong with Hot to Cold service Especially with Troy Andersen. Knowledgeable young man who won’t try to sell you what you don’t need at the moment but keeps you informed.very Courteous, likeable and Professional. My experience don’t need to go anywhere else. Troy is an asset and the company, also Jeanette the dispatcher.
Excellent service!
Kim -
Valrico, FL 33596
Knowledgeable, personable, prompt… Berry was GREAT!
Professional and informative
RONNIE -
Riverview, FL 33579
Troy was professional the entire time, greeted us with a smile, felt like we knew him. Beyond informative, definitely will use them going forward.
Impressive customer service
Amy -
Brandon, FL 33511
Hot 2 Cold quickly responded to my service request! They had a technician out to my house within a couple of hours. They sent a picture to identify him by. Wayne G was awesome! He was personable, knowledgeable, and an impressive human! He explained everything thoroughly and answered all my questions! I will definitely call them again if the need arises. Top notch group!
Excellent Service from start to finish
DANETTE -
Apollo Beach, FL 33572
First time using Hot 2 Cold and I was very happy with the service. The company representatives are professional and courteous. I have no complaints. Troy came out to my house , serviced my ac, answered all my questions and was very patient and personable. He never made me feel like he was in a rush. Thank You! I will tell my neighbors and friends about you guys❤️
Corey B.
Out on call back today found intermitting defrost board to be the issue jumped out sent estimate for customers approval
rodney@hot2coldairconditioning.com
Pull and clean for both blower motors, filter changes for both units, and a monthly commercial maintenance package
troy@hot2coldairconditioning.com
Yearly maintenance
Corey B.
Coil replacement
troy@hot2coldairconditioning.com
Customer was complaining that the system is running but not cooling. Found a leak in a coil also a very clogged up evaporation coil. Recommended replacing condenser coil and doing an event pulling clean. Collected have to deposit now will collect the rest upon completion
Corey B.
Unit was out on overflow safety switch clear drain line chemically treated drain line customers having party this weekend cleared the drain line on the other unit too, so they will have no issues
rodney@hot2coldairconditioning.com
Transformer Found shorted contractor. Will need replacement.
Corey B.
Replaced overheating breaker
rodney@hot2coldairconditioning.com
Found dead fuse Replaced fuse then found unit empty Pressure tested unit and it held Recharged unit
Corey B.
I sprayed with cleaner and pressure washed the outside of units 8 and 6 Sprayed down both inside coils with no rinse cleaner Checked to see if the filters need changed out Cleaned out all the drain lines with cleaner Pressure washed all around each of the 4 units
Corey B.
After evaluating the unit, everything‘s working fine good pressures good airflow still may be an intermittent issue after one hour of good runtime. Customer will follow unit working again.
troy@hot2coldairconditioning.com
New motor
troy@hot2coldairconditioning.com
Customer needs a new condenser coil found a leak in the back of it
rodney@hot2coldairconditioning.com
Found clogged drain line. Cleared drain line and unit is operational
troy@hot2coldairconditioning.com
Service fee and filters
rodney@hot2coldairconditioning.com
Performed annual maintenance Double checked all electrical Testing unit for cooling and heating Cleaned coils Cleared and treated drain line Checked UV Recommended mesh covering over condenser to stop debris from getting in
troy@hot2coldairconditioning.com
Picked up motor for replacement
troy@hot2coldairconditioning.com
Customer had me out to work on his air handler, the motor kept seizing, so he needs a replacement motor.
Corey B.
Smell still present. Sent AQ estimate
troy@hot2coldairconditioning.com
Customer was not getting power to any of his machinery. He had a working thermostat. The voltage was not getting distributed by the transformer so we need to replace it.
troy@hot2coldairconditioning.com
This pediatric dentist office has two package units on the roof. They are both 4 ton Trane units. The one that’s labeled number one has a loud buzzing compressor. Most likely due to poor airflow as the filters have not been changed for two years so we recommended to do a Polan clean on the blower wheels inside and a maintenance package for commercial maintenance cause they’re gonna need it. Also the filter change itself.
rodney@hot2coldairconditioning.com
thermostat install
rodney@hot2coldairconditioning.com
Upon arrival found drain line clogged and water backed up the safety switch. Cleared drain line and primed ptrap. Unit is now draining and operational
Corey B.
Blower motor need replacing.
rodney@hot2coldairconditioning.com
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System.
Corey B.
Definitely Chemical-ish smell, very faint when entering the room, going from one room to another you can tell the difference. Looking in the closet between the two rooms there was 2 5 gallon jugs of paint, with lid lifted and old open bag of cement, threw cement out and closed up paint and moved paint to other side of building, upon first arrival air quality meter read moderate; after duct sani smell increased and air quality went to very poor quality. recommend cleaning crew to do deep cleaning of two end offices and closet, clean every room and wipe wall and all surfaces down. If smell still persists investigate smell beyond the rooms
Corey B.
Completed Annual Maintenance on Systems onsite.
troy@hot2coldairconditioning.com
Service call
rodney@hot2coldairconditioning.com
This estimate for a new Control Board for Bosch Condenser Unit onsite;
troy@hot2coldairconditioning.com
Performed yearly maintenance
