Air Conditioning Repair Service Areas

Reviews

Hot 2 Cold Air Conditioning Rated 4.7 out of 5 stars based on 591 customer reviews

Map of Palm Harbor, FL 34683

Very thorough inspection and honest analysis of my system.




Review of Hot 2 Cold Air Conditioning

Troy was very pleasant and professional. He conducted a comprehensive review of my AC system and made recommendations of future needs.

Palm HarborFL34683 28.0925-82.7675

Map of St. Petersburg, FL 33702

Friendly service!




Review of Hot 2 Cold Air Conditioning

Barry was courteous and respectful and got the job done quickly!

St. PetersburgFL33702 27.85-82.6275

Map of Brandon, FL 33510

Excellent Service from Barry




Review of Hot 2 Cold Air Conditioning

I can’t say enough good about Barry. He actually fixed the problem with our air conditioner whereas we had another technician out the other day who misdiagnosed the problem and tried to sell us an entirely new air conditioning unit we did not need. This caused us extreme stress that was unnecessary. Thank you so much Barry for your honesty and expertise.

BrandonFL33510 27.9425-82.32

Map of Riverview, FL 33569

Excellent service




Review of Hot 2 Cold Air Conditioning

Wayne and the guys are great

RiverviewFL33569 27.845-82.3075

Map of Zephyrhills, FL 33543

Tech is great. Scheduling, not so much




Review of Hot 2 Cold Air Conditioning

Berry came again and fixed the problem causing no A/C from one of my 2 units. Not to do with Berry but Hot2Cold always schedules me very late in the afternoon for some reason. Sometimes the tech can’t get here cause it’s too late and has to home the next day. Good thing I’m retired.

ZephyrhillsFL33543 28.19-82.31

Map of Holiday, FL 34691

Yearly check up on HVAC system.




Review of Hot 2 Cold Air Conditioning

Trey was very professional and knowledgeable!!

HolidayFL34691 28.1775-82.77

Map of Tampa, FL 33602

Broke waterline…then broke more waterlines




Review of Hot 2 Cold Air Conditioning

I am compelled to share my recent experience with Hot2Cold as a cautionary tale for prospective customers. My encounter with this company left much to be desired, to say the least. If I could rate them zero stars, I would do so without hesitation. The best way to judge a contractor is if they leave your home better than they found it. It is safe to say that the people over at Hot2Cold left my home worse than when they entered. I initially contacted Hot2Cold to request an estimate for replacing my AC unit and ductwork. I reached out in the morning, and they said they had availability that day from 10-12. Troy Andersen showed up at 11 and proceeded to carelessly break a waterline before noon. Luckily, I heard the water leaking and managed to prevent further damage by quickly shutting off the water supply. However, Troy remained silent for the next 30 minutes, leaving me in the dark about the situation. Finally, he reluctantly admitted to the mishap and begrudgingly committed to fixing it. I asked Troy if he had ever done this before. He responded, “of course, I know how to do it. I used to do installations for water heaters.” However, what ensued was a series of missteps and delays that exposed serious shortcomings in Hot2Cold's professionalism and competence. Troy's prolonged absence to procure parts from Home Depot, followed by multiple trips due to incorrect purchases, only exacerbated the situation. By 3:30 PM, further damage occurred, prompting Troy to acknowledge his limitations and suggest deferring to a more experienced technician the following day because he’s just the “salesguy” and he doesn’t do this type of stuff. Turns out…he’s not a plumber. At this point, he gives me the option of him continuing to try and fix what he’s broken or have another more experienced guy come at 1 pm – 3 pm tomorrow. By this time, I’m getting frustrated and call the office and communicate to them they need to send someone first this in the morning and not at 1 pm – 3pm. They said they rescheduled their most experienced guy, Berry Davignon, to come at 8 am but he showed up after 10 am. By 2 o’clock, he had made the problem worse and gave up having broken more pipes and torn down my firewall. Berry proceeded to tell me that they were going to send an actual plumber and that he was 45 minutes away. The office told me they would send information about this plumber…they never did. He finally arrived at 6 pm but I had to leave for a scheduled event and didn’t want an unsupervised stranger in my home…plus, he didn’t have the right parts. Finally, at 2:30 pm, three days later my water was back up and running. At no point did Hot2Cold seem to regard this as an urgent matter. I reached out to the Department of Business & Professional Regulation and found out that Hot2Cold doesn’t have a license for plumbing and neither do Troy or Berry. I am currently working on filing a formal complaint. I think it is safe to avoid this company. Beyond this disaster, the quotes for replacing my unit were insane. This guy didn’t listen to a thing I said plus he is charging thousands of more than the competition. Hot2Cold Quote: 3 Ton Franklin / Goodman 14 SEER $10,981.54 3 Ton Franklin / Goodman 15 SEER $13,103.10 Both these quotes were without ductwork which I wanted done. Caldeco gave me an estimate for a 3 Ton 16 SEER unit and duct work for $13,478 and an additional $2,000 to upgrade to their nicest Carrier unit. Air Quality Control gave me an estimate for 3 Ton 16 SEER Carrier unit for $10,241.36 with no ductwork. Air Pros gave me a quote of $9,480 for a 3.5 Ton 14.3 SEER Goodman unit and $10,483 for a 3.5 16 SEER Goodman. Chill Masters $6,000 3 Ton 14 SEER American Standard These guys are taking advantage of people. My hope is that by sharing my dreadful experience, others can avoid similar misfortune. In conclusion, my interaction with Hot2Cold was a cautionary tale of incompetence, poor communication, and inflated pricing. I implore Hot2Cold to reevaluate their practices, prioritize customer satisfaction, and implement measures to prevent such incidents in the future.

TampaFL33602 27.94-82.4475

Map of Holiday, FL 34691

Excellent




Review of Hot 2 Cold Air Conditioning

I’m Happy to share that Troy returned and resolved the issues I had. My previous review was not good and I regret posting it I’m turning into my father lol

HolidayFL34691 28.175-82.75

Map of Tampa, FL 33647

Friendly with lots of knowledge




Review of Hot 2 Cold Air Conditioning

Berry was very helpful and thorough explaining what was happening with our system and were very happy we called.

TampaFL33647 28.1225-82.36

Map of Holiday, FL 34691

Installation




Review of Hot 2 Cold Air Conditioning

I asked Troy to have the repair persons fix and clean the outside unit. Cory/Rodney were on the roof Max 20 minutes rapped it up, showed me pictures. Did not bother to turn on the unit. It's a little louder and more vibration than before. I asked if they cleaned the unit Rodney said they were not told to clean it ! I’m frustrated not sure what my next move is.

HolidayFL34691 28.175-82.75

Response from Hot 2 Cold Air Conditioning:

Hi Mark, thank you for making us aware of this. We didn't see where you called into us about this issue and would have been more than happy to follow up on this for you prior to posting a review. We will be more than happy to send Troy back out to evaluate the noise. The estimate that you approved was for the Contactor, the Condensor Pad for the roof, and the Hard Start Kit, so thats the work the crew was informed they needed to complete on the appointment. Please let us know here or call us at the office if you would like to have Troy come back out to evaluate the noise and you can also speak with him in regards to the cleaning.


Excellent, efficient service!




Review of Hot 2 Cold Air Conditioning

Tory came in, was very clean, quick and thorough! Great job, I appreciate his effort!

TampaFL33604 28.02-82.46

Excellent




Review of Hot 2 Cold Air Conditioning

TrinityFL34655 28.185-82.67

Excellent.




Review of Hot 2 Cold Air Conditioning

Professional and respectful.

ClearwaterFL33767 27.9925-82.8275

Excellent Service!




Review of Hot 2 Cold Air Conditioning

Troy was very professional and courteous.

ClearwaterFL33755 27.9775-82.7875

Excellent




Review of Hot 2 Cold Air Conditioning

Very pleased with this crew and their work ethic. Would highly recommend this company to my friends and family.

TampaFL33629 27.93-82.5175

Excellent service with a smile 😊




Review of Hot 2 Cold Air Conditioning

Professional knowledgeable helpful and courteous service! Thank you.

RiverviewFL33579 27.82-82.3

Tune up special for the HVac system




Review of Hot 2 Cold Air Conditioning

Can’t go wrong with Hot to Cold service Especially with Troy Andersen. Knowledgeable young man who won’t try to sell you what you don’t need at the moment but keeps you informed.very Courteous, likeable and Professional. My experience don’t need to go anywhere else. Troy is an asset and the company, also Jeanette the dispatcher.

RiverviewFL33569 27.8225-82.305

Excellent service!




Review of Hot 2 Cold Air Conditioning

Knowledgeable, personable, prompt… Berry was GREAT!

ValricoFL33596 27.89-82.205

Professional and informative




Review of Hot 2 Cold Air Conditioning

Troy was professional the entire time, greeted us with a smile, felt like we knew him. Beyond informative, definitely will use them going forward.

RiverviewFL33579 27.7775-82.29

Impressive customer service




Review of Hot 2 Cold Air Conditioning

Hot 2 Cold quickly responded to my service request! They had a technician out to my house within a couple of hours. They sent a picture to identify him by. Wayne G was awesome! He was personable, knowledgeable, and an impressive human! He explained everything thoroughly and answered all my questions! I will definitely call them again if the need arises. Top notch group!

BrandonFL33511 27.88-82.2725

Excellent Service from start to finish




Review of Hot 2 Cold Air Conditioning

First time using Hot 2 Cold and I was very happy with the service. The company representatives are professional and courteous. I have no complaints. Troy came out to my house , serviced my ac, answered all my questions and was very patient and personable. He never made me feel like he was in a rush. Thank You! I will tell my neighbors and friends about you guys❤️

Apollo BeachFL33572 27.7625-82.385

Great service!




Review of Hot 2 Cold Air Conditioning

Berry was very diligent diagnosing the problem with one of the thermostats. He said he will be prompt in replacing the part and back to us tomorrow to get our AC functioning again.

ZephyrhillsFL33543 28.19-82.31

Service Excellent




Review of Hot 2 Cold Air Conditioning

Very nice and personable

RiverviewFL33569 27.8325-82.3125

Excellent




Review of Hot 2 Cold Air Conditioning

RuskinFL33570 27.7025-82.4075

James Thornberry is the best!!!




Review of Hot 2 Cold Air Conditioning

I love James Thornberry!He is a great guy and a great service man.I hope he stays with Hot2Cold.From my past experiences with some of the other “techs” I can say that Hot2Cold needs more guys like James.Thank you James for another job well done!!!

LutzFL33558 28.1825-82.4775

Excellent service




Review of Hot 2 Cold Air Conditioning

Very knowledgeable quick service very personable

DunedinFL34698 28.055-82.78

Excellent service




Review of Hot 2 Cold Air Conditioning

Corey was extremely insightful, professional, and outgoing. Went above and beyond what he was needing to do more than I’ve seen in the past for somebody to come and provide it service estimation in an education portion as well for products that I have and what I could have what’s out there.

RiverviewFL33579 27.8175-82.2775

Excellent service




Review of Hot 2 Cold Air Conditioning

Corey was on time, professional and found problem right away. As always a positive experience with company. Highly recommend!!!

TampaFL33602 27.955-82.4625

Very satisfied with James




Review of Hot 2 Cold Air Conditioning

James has an incredible positive attitude. He is extremely courtesous and professional and we will gladly continue to use him for all of our HVAC issues.

St. PetersburgFL33704 27.7925-82.62

Budgetary Quotation excellent response




Review of Hot 2 Cold Air Conditioning

Belleair BluffsFL33770 27.9175-82.8225

Corey B.

Corey B.

Start up

Near Toscana Cir, Tampa, FL 33611
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Picked up filters

Near E Adamo Dr, Tampa, FL 33619
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Service diagnostic and filters

Near Clendenning Dr, Tampa, FL 33618
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

This is the most basic equipment available for purchase today. It uses two stages of cooling for added comfort and efficiency. This unit is the least expensive to initially purchase and install.

Near Stonington Dr S, Tampa, FL 33647
Corey B.

Corey B.

Troubleshoot condenser control board. Customer has home warranty if they decide to use us for repair $79 will come off the price of the board.

Near Fly Fishing St, Riverview, FL 33569
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

A fuse blue, so we need to replace the fuse

Near E Brandon Blvd, Brandon, FL 33511
Corey B.

Corey B.

After replacing the transformer, we were able to power the thermostats, but the zone board does not function. Compound problems are unknown until an original issue is found. After replacing the zone board, we may find the damper is the original issue, so we will quote both but fix zone board.

Near Longleaf Pine Ave, Tampa, FL 33647
Tampa, FL - After replacing the transformer, we were able to power the thermostats, but the zone board does not function. Compound problems are unknown until an original issue is found.  After replacing the zone board, we may find the damper is the original issue, so we will quote both but fix zone board.
Corey B.

Corey B.

I did not do an install the others did

Near Toscana Cir, Tampa, FL 33611
Tampa, FL - I did not do an install the others did
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Emergency service

Near Cruise View Dr, Tampa, FL 33602
Tampa, FL - Emergency service
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Provided estimates for replacement

Near 60th Ave N, St. Petersburg, FL 33703
St. Petersburg, FL - Provided estimates for replacement
Corey B.

Corey B.

Today we found that the primary drain line was backed up. We cleared the drain line unit is operating. Normally unit is older and showing signs of high static pressure with growth on the outside and inside of air handler.

Near Radison Ave, Sun City Center, FL 33573
Sun City Center, FL - Today we found that the primary drain line was backed up. We cleared the drain line unit is operating. Normally unit is older and showing signs of high static pressure with growth on the outside and inside of air handler.
Corey B.

Corey B.

Appears to have a backed up drain clear drain line did not see too much debris. Customer has 90 day warranty on drain line observed static pressure 4.5 lowered fan speed two tabs 2.5 static pressure after.

Near Stone Pine St, Riverview, FL 33569
Riverview, FL - Appears to have a backed up drain clear drain line did not see too much debris. Customer has 90 day warranty on drain line observed static pressure 4.5 lowered fan speed two tabs 2.5 static pressure after.
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Did a once over on the system to measure the balance. Everything seems to be working accordingly.

Near Whirlaway Terrace, Zephyrhills, FL 33544
Zephyrhills, FL - Did a once over on the system to measure the balance. Everything seems to be working accordingly.
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Provided estimates for customer

Near N Valrico Rd, Valrico, FL 33594
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

This is the most basic equipment available for purchase today. It uses a single speed compressor and a single speed indoor fan. This unit is the least expensive to initially purchase and install.

Near Winchester Rd, Clearwater, FL 33764
Clearwater, FL - This is the most basic equipment available for purchase today. It uses a single speed compressor and a single speed indoor fan. This unit is the least expensive to initially purchase and install.
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

This is the most basic equipment available for purchase today. It uses a single speed compressor and a single speed indoor fan. This unit is the least expensive to initially purchase and install.

Near Toscana Cir, Tampa, FL 33611
Tampa, FL - This is the most basic equipment available for purchase today. It uses a single speed compressor and a single speed indoor fan. This unit is the least expensive to initially purchase and install.
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Provided estimates for customer

Near Armistead Ln, Odessa, FL 33556
Odessa, FL - Provided estimates for customer
Corey B.

Corey B.

Transformer replacement

Near Longleaf Pine Ave, Tampa, FL 33647
Tampa, FL - Transformer replacement
Corey B.

Corey B.

Found secondary pan float switch and operable installed new float switch at back of secondary pan so it will not get hit with the vacuum cleaners when adding to the closet recommended the customer sign up for the 1195 maintenance for discounts and will waive the 175 maintenance since their install is within two years

Near 55th Ave N, St. Petersburg, FL 33714
St. Petersburg, FL - Found secondary pan float switch and operable installed new float switch at back of secondary pan so it will not get hit with the vacuum cleaners when adding to the closet recommended the customer sign up for the 1195 maintenance for discounts and will waive the 175 maintenance since their install is within two years
Corey B.

Corey B.

Condensor Inverter Board (Warranty)

Near Hampton Glen Dr, Tampa, FL 33647
Tampa, FL - Condensor Inverter Board (Warranty)
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

estimates for 5 ton system

Near Bearded Oak Dr, Wesley Chapel, FL 33543
Wesley Chapel, FL -  estimates for 5 ton system
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Estimates for mini split

Near S Arrawana Ave, Tampa, FL 33609
Tampa, FL - Estimates for mini split
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Yearly maintenance customer is a maintenance member.

Near Ramona Cir, Palm Harbor, FL 34683
Palm Harbor, FL - Yearly maintenance customer is a maintenance member.
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

12 supply lines and one 45 ft plenum

Near Clubside Dr, Tampa, FL 33624
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

1 Time Maintenance

Near E North Branch Rd, Ruskin, FL 33570
Ruskin, FL - 1 Time Maintenance
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Performed die test

Near Tetrafin Dr, Riverview, FL 33579
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Trane

Near E Adamo Dr, Tampa, FL 33605
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

Tune up special

Near Sean Wood Cir, Brandon, FL 33510
troy@hot2coldairconditioning.com

troy@hot2coldairconditioning.com

The air handler was not working properly. The fuse had blown so we replace the fuse only to pop two more fuses. Check the transformer which was very very hot. Transformer needs to be replaced. Quoted Husain on transformer and fuse replacement. Customer/tenant wants us to come out tomorrow as soon as possible to repair

Near Longleaf Pine Ave, Tampa, FL 33647
Tampa, FL - The air handler was not working properly. The fuse had blown so we replace the fuse only to pop two more fuses. Check the transformer which was very very hot. Transformer needs to be replaced. Quoted Husain on transformer and fuse replacement. Customer/tenant wants us to come out tomorrow as soon as possible to repair
Corey B.

Corey B.

Add about 7 pounds of Freon charge for five and discounted 200

Near Brickside Ct, Riverview, FL 33579
Riverview, FL - Add about 7 pounds of Freon charge for five and discounted 200